Retningslinjer for frakt

SHIPPING POLICY

Order processing
Our products are made and fulfilled on demand. Once your order has been confirmed, it will be sent to one of our fulfilment partners for production and preparation.

Shipping times
Delivery times vary depending on the product, destination and fulfilment location. Estimated delivery times shown during checkout are estimates and may be affected by production times, carrier delays, customs or other circumstances outside our reasonable control.

Shipping costs
Shipping costs are calculated based on the products in your order and your delivery destination. The applicable shipping cost will be displayed at checkout before you complete your purchase.

Multiple shipments
Some products may be fulfilled from different locations or by different fulfilment partners. As a result, products from the same order may occasionally arrive in separate packages and at different times.

Tracking
Where tracking is available, tracking information will be provided after your order has been shipped.

Incorrect delivery information
Please make sure your shipping information is correct before completing your order. If you notice an error, contact us as soon as possible at ateliornor@gmail.com.

Lost, damaged or incorrect orders
If your order arrives damaged, defective or incorrect, or you believe your shipment has been lost, please contact us at ateliornor@gmail.com with your order number and relevant details so we can investigate.

Customs and import charges
International orders may be subject to customs procedures, import taxes or duties depending on the destination. Any applicable charges and consumer rights will be handled in accordance with applicable law and the information provided during the purchasing process.

Contact
For questions about shipping or delivery, contact us at ateliornor@gmail.com.